Homer Electric Association is getting reports from their members regarding suspicious HEA impersonators over the phone. They issued a statement on Thursday alerting members to be alert and careful about the information they provide over the phone.
Bruce Shelley, Director of HEA Member Relations: “Yes, those scammers are at it again – impersonating HEA personnel. Please stay alert and realize that there are people who will attempt to take advantage of others during this uncertain time. If you receive a suspicious phone call, please hang up and call HEA directly to verify your account information.”
He warned that the nefarious efforts are only worsening: “Scammers are becoming smarter and smarter, so don’t be fooled by caller ID, even if it says ‘Homer Electric Association.’ Never give anyone your personal information, such as your social security number, bank account, or credit card number unless you initiated the conversation and you are confident that the transaction is legitimate.”
This is the second such warning HEA has offered in the month of May. Scam phone calls, also known as ‘phishing’ calls, have been more active than normal during the COVID-19 pandemic.
In a phishing campaign earlier this year, cyber-criminals sent e-mails that looked like they came from the World Health Organization, asking people to click on a malicious link to view COVID-19 safety measures. Calls and emails from cyber-criminals will typically attempt to create heightened fear and a strong sense of urgency to pressure people into providing personal or sensitive information.
In a release from the Alaska State Troopers in March, they advised citizens to exercise greater care when opening email attachments, links in e-mails, or providing information during phone calls.
HEA asks members to reach out to them if they notice suspicious activity: “If you have questions or need additional information, please call (800) 478-8551.”
